White Shark Media Complaints is a leading Digital Marketing Agency, which aids small to medium sized businesses to succeed due to their innovative online marketing strategies. The company has been acknowledged as one of the fastest growing digital agencies in North America. Its growth is mainly derived from the company’s reputation of offering cost effective Search Marketing’s campaigns which produced a world-class customer service.
The company ensured that it is entirely accountable to the clients every month with through means such as keyword-level tracking, Google Analytical integration, proprietary reporting software and competitive intelligence. Over the years on http://citrite.org/white-shark-media-review-how-to-get-a-free-adwords-evaluation/, the company has had clients reaching them with a lot of compliments due to their excellent performance. However, there have been compliments from the clients during the last couple of years.
Loss of touch with the clients AdWords Campaigns
White Shark Media reporting procedures set up were not adequate to let small sized businesses owners follow up on what was going on. This has been a major concern amongst the clients. The company, however, make sure that each client I thoroughly explain out the advantages and the disadvantages of their new campaigns. The company argues getting to know your campaign before it starts gives you the benefit of knowing where exactly to go if you want to see the performance of a particular keyword or ad.
• Poor communication
Many clients complain that getting hold of their contact person is often frustrating as they have to go through the receptionist. To deal with White Shark Media Complaints scheduled monthly Status calls with Go Meetings which allows it to share a screen and passes through the reports, and the AdWords’ account as the client’s watch. This had proven significantly efficient and had been positively received even by the older clients working with the company before the procedures were implemented. The company has also invented phone systems with direct extensions which have allowed the customers call their contact person directly which has resulted in a great relief for many of the clients. When the clients sign up, they get an e-mail with all the necessary information concerning their contact person and the person’s supervisor which allows communication on https://www.facebook.com/WhiteSharkMedia/ in case the contact person is unavailable in the office. This has solved the communication problem a great deal and maintained a perfect relationship between the company and its clients.
The company’s response has significantly maintained the image and reputation which has led to a faster business growth rate. This has encouraged the customers to advertise their businesses through White Shark Media and therefore enlarged the operation scope of the firm.